DOMESTIC, INTERNATIONAL, REFUND
Alchemy Supergreens Cannot be Shipped to West Australia due to Quarantine Regulations with Bee Pollen.
Australia Post is the Shipping Method we use for Local + International orders.
Orders are shipped within 24 hours of order and payment, if there is a delay or stocking issue we will email you within 24 hours.
If you wish for Authority to Leave please mark so in the order notes, though we claim no liability for any lost or missing items.
We do not claim liability for any delays with Australia Post and aim for the following delivery times
NSW/ACT/VIC/QLD – 3-5 Business Days
TAS/ SA/WA – 5-8 Business Days
NT – 7-10 Business Days
We love our international customers! Please drop us a line so we can send you a shipping estimate prior to your purchase:
email@example.com with the subject as International Order
Please note the following: It is a requirement to state the correct value of the order on the form for customs, we cannot mark under value.
All customs duties and fees that are incurred at the destination country are the responsibility of the customer, and customs may delay orders in processing.
Orders can take between 7-21 business days from date of shipping to arrive.
We use standard Australian Post International shipping methods and can advise of cost once the order is placed.
All Costs and Fees incurred are in AUD so international conversions will apply on the statement from your bank.
Refund & Returns
We can refund the full price of the item if it is sent back unopened and in resaleable condition. We do not refund the shipping cost and you will need to cover the return shipping cost to us.
Refunds are issued once the item is received and assessed.
Please email us at firstname.lastname@example.org so we can see if the issue an be rectified first and if not we can happily start the return process with you.
IMPORTANT | Orders placed before 27. March will ship on 27. March | Orders placed before 6. April, will ship on 6. April | Normal shipping schedule will resume on 10. April | Free Standard Shipping ends 15. April 2018. Dismiss